Join us for a FREE 1-on-1 Video session to view our collection.
- Virtual meeting to fit your schedule
- Viewing access to our complete Vault
- Magnified 360-degree view
- Specifications review
Jewelry is not something that is just worn based on where you are going, but rather how it makes you feel when you wear it.
Our commitment is to educate and provide you with images and videos that help you to see the truest color and extraordinary characteristics of each and every gemstone and jewelry piece. All product images are taken on a Google Pixel phone and remain unaltered. We want to inspire our customers to embrace their uniqueness, creativity and style through jewelry and loose gemstones. Each piece is intended to be your next modern heirloom.
At the Gem Syndicate your complete satisfaction with our product is guaranteed or items may be returned or exchanged within 14 days from when you sign for and receive your item from the shipping carrier. Please contact us to confirm your order is eligible for return/refund via email TheVault@GemSyndicate.com or call us at 206.900.3571
Custom made items or items that have been altered to your specifications before shipping will not be accepted for return or refund for any reason.
Please note: Loose gemstones will not be accepted for a refund if they have been set, scratched, chipped, fractured, weigh differently or have been altered in any way. We strongly recommend that you do not set your gemstone with another jeweler until you fully intend to purchase it.
All items purchased on sale are final, no returns or exchanges will be accepted.
Due to the many variations in monitors and browsers, stone colors may appear different on different monitors.
We strive to bring you the truest color representation without the use of Photoshop. Our videos and still shots are produced with a Google Pixel 5 smart phone in a number of everyday lighting conditions. All still images were shot on a Canon with a Tamron macro lens.
I was looking for something quite different than the usual diamond ring, a peach sapphire, and when we were looking at photos online of what was available, this ring jumped right off the page at us. A unique, one of a kind ring that she can't stop looking at and admiring. Mary made this whole process so very personal, from initial contact through delivery and follow-up, and even had it overnighted because we were potentially in harm's way from Hurricane Ian. I cannot say enough about our whole experience with Mary and The Gem Syndicate and we will surely be buying from them again.
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